PRIVACY POLICY
Last updated: May 2026

True Blue Rental Portugal
(Trade name of Sander Deen Unipessoal LDA, hereinafter referred to as “the Company"

1. Introduction

1.1 The protection of your personal data is a priority for the Company.
1.2 Below, we describe who we are, for what purposes we can use your personal data, how we treat it, with whom we share it, how long we keep it, and also the ways to get in touch with us and to exercise your rights.

2. Who are we?

2.1 Your data will be treated by True Blue Rental Portugal — trade name of Sander Deen Unipessoal LDA, registration number 514181753 (hereinafter referred to as “the Company”).
2.2 The Company is the data controller within the meaning of the General Data Protection Regulation (hereinafter referred to as “GDPR”).

3. Why do we treat your information?

3.1 Your personal data may be collected and processed by the Company for the following purposes:
3.1.1 For the fulfilment of legal obligations to which the Company is subject, in particular communications to foreign and border services and billing purposes.
3.1.2 For the purpose of performance of the Temporary Accommodation Contract for tourists or the Local Accommodation Management Contract celebrated with the Company, particularly payment transactions, management of check-ins and check-outs, management of guests, charging a deposit, providing complementary services to the stay such as cleaning, transfers and breakfast or grocery services, contractual obligation management or for pre-contractual diligence purposes.
3.1.3 For the purpose of mobile and email communications, with information and commercial communications, digital platforms, within the scope of the Company’s marketing strategies, commercial and contractual information and communications, as well as for requests for information.
3.1.4 For the purpose of protecting property or assets held by the Company, as well as for statistical analysis purposes.
3.2 The non-supply of personal data for the purposes provided for in points 3.1.1 and 3.1.2 leads the Company to be in non-compliance with statutory obligations and consequently to the possibility of resolution of the Temporary Accommodation Contract for Tourists or the Local Accommodation Management Contract celebrated, without the right to any compensation, as well as to the reduction or non-provision of services by the Company that cannot be attributed to it.

4. What kind of personal data do we collect?

4.1 Within the scope of its activity, the Company will collect and process the personal data necessary to provide the contracted services, requests for information or pre-contractual management, namely identification, contact, bank or payment card data.

5. What do we treat your information for?

5.1 The processing of your personal data will be carried out on the basis of the implementation of the temporary accommodation contract for tourists, of the Local Accommodation Management Contract and the fulfilment of legal obligations imposed on the Company, in particular by legislation on matters of entry, permanence and departure of foreigners in the national territory and fiscal legislation (article 6(1)(b) and (c) of the GDPR).
5.2 In addition, the personal data collected for the purposes provided for in point 3.1.3 are based on the consent granted to the Company for their processing (article 6(1)(a) of the GDPR).
5.3 For the purposes provided for in point 3.1.4, the Company shall proceed to the processing of personal data based on the legitimate interest it pursues (article 6(1)(f) of the GDPR).

6. How long do we keep your information?

6.1 Without prejudice to legal provisions, regulatory or judicial determination to the contrary, the personal data collected shall be kept only for the minimum period necessary for the purposes which have motivated their collection or subsequent processing.

7. Who can we transmit your personal data to?

7.1 The Company may need to share some of your personal data with other recipients. These recipients include:
7.1.1 Organizations and/or companies affiliated to the Company whenever they respect an equivalent policy on the protection of personal data.
7.1.2 Public entities to which the Company is legally obliged to provide information, in particular the Foreign and Border Services and the DGCI – Directorate-General for Taxes.
7.1.3 Subcontractors providing certain services related to your personal data under the cover of a sub-contract and with the sole purpose of providing technical assistance to the Company. These include, particularly, site hosting providers, mail marketing service providers, cleaning service companies, law firms, accounting firms and insurance companies.
7.1.4 Competent authorities to which the Company is legally obliged to disclose information during judicial proceedings or to detect technical and/or security problems, such as judicial entities or competent control authorities.

8. Are my data transferred to countries outside the European Union?

8.1 Your personal data, collected by the Company, will not be transferred to any entity established outside the territory of the European Union, except as provided in 8.2.
8.2 Exceptionally and subject to certain conditions, the Company may transfer your personal data to countries outside the territory of the European Union, in accordance with applicable legislation, namely for the purposes of data hosting or storage, technical processing subcontracting, back-up and recovery of hosted data, or development of services.
8.3 The Company assures that it will not transfer your personal data to countries that do not guarantee an adequate level of protection, in accordance with the provisions of the GDPR.

9. What are my rights?

9.1 At any time, in accordance with the GDPR, you may request access to your personal data, rectification or deletion, limitation of the processing performed, the right of opposition and the right to data portability.
9.2 If the applications submitted are manifestly unfounded or excessive, in particular due to their repetitive nature, the Company may require payment of a reasonable fee taking into account the administrative costs of providing the information or communication, or taking the measures requested, or may refuse to comply with the request.
9.3 In the case of personal data whose processing by the Company is based on consent granted by you, you have the right to withdraw that consent at any time, without the exercise of such right affecting the lawfulness of the processing carried out on the basis of the consent previously given, nor the subsequent processing of the same data based on another legal basis, such as the fulfilment of the contract or the legal obligation to which the Company is subject.
9.4 You also have the right to file a complaint with the National Data Protection Commission.

10. Security and confidentiality

10.1 The Company is committed to keeping your data secure and uses appropriate security measures to ensure your personal data are protected and to prevent access to them by unauthorised persons.
10.2 However, the transmission of data over the Internet is not completely secure and the Company cannot provide an absolute guarantee of the security of the information transmitted through our site.
10.3 The Company respects the confidentiality of your information and does not sell, distribute or make your information commercially available in any other way to any third party.
10.4 The Company undertakes to keep your information confidential in accordance with this Privacy Policy and with the applicable legislation.

11. Contact and exercising rights

11.1 If any doubts remain in relation to the processing of your personal data, or if you wish to exercise any of your rights, please contact us:
11.1.1 E-mail: info@trueblueportugal.com
11.1.2 Address: Sander Deen, Unipessoal Lda, Rua João Gaspar Simões, n.º 20, 3080-093 Figueira da Foz, Coimbra, Portugal
11.2 The Company (as data controller) is responsible for replies to data subject requests.

12. Updates to this Privacy Policy

12.1 Please keep in mind that the Company occasionally updates this Privacy Policy. Therefore, please review this document from time to time to ensure you have the latest information.